Reseller Hosting Agreement

Overview

In the event of a conflict between the Reseller Hosting Agreement and the Universal Terms of Service, the Universal Terms of Service will control.

Product

Become a web hosting and domain reseller using our customizable white label ready reseller plans. Our Shared and VPS Linux Reseller Hosting plans include robust features such as FREE WHMCS, eNom, cPanel, Dedicated IP, SSL, and more.

Upgrade to our Reseller VPS plans and experience the next level of power, performance and reliability for your Reseller Hosting Business. Our Reseller VPS plans are equipped with SSDs, a High-Availability feature which gives your VPS an increase in redundancy via the cloud, Live-State Snapshot feature which gives you the option to revert back to a previous server condition, and a Root Level access to manage server-wide files and applications. All of our Linux Reseller VPS plans also come with a free Comodo SSL.

Reseller Terms of Service:

All Reseller Hosting Plans, upon purchase, are agreeing to both the Universal Terms of Service and the Reseller Agreement. The Reseller Terms of Service which can be located here.

Reseller Hosting Packages:

R-1000S
Disk Space(GB):80GB
Monthly Bandwidth:800GB
RAM:N/A
Root Access:No
IP:1
R-2000S
Disk Space(GB):120GB
Monthly Bandwidth:1200GB
RAM:N/A
Root Access:No
IP:1
R-3000S
Disk Space(GB):160GB
Monthly Bandwidth:1600GB
RAM:N/A
Root Access:No
IP:1
RVPS-1000s
Disk Space(GB):75GB
Monthly Bandwidth:4TB
RAM:4GB
Root Access:Yes
IP:3
RVPS-2000S
Disk Space(GB):150GB
Monthly Bandwidth:5TB
RAM:8GB
Root Access:Yes
IP:4
RVPS-3000S
Disk Space(GB):260GB
Monthly Bandwidth:6TB
RAM:8GB
Root Access:Yes
IP:5

Cancellation Policy

To cancel your account, or turn off auto-renewal please contact our Customer Service Department at any time. We recommend calling us at 888-321-4678 ext 4 (US customers) or +1-757-416-6575 ext 4 (international customers) as the fastest method, followed by chat, and then creating a ticket if necessary.

The services may also be cancelled by either the customer or InMotion Hosting by giving the other thirty (30) days prior written notice. Cancellation is subject to an early cancellation fee payable by the customer. 

The Company, at any time, without notice, if, in InMotion Hosting’s sole and absolute discretion, the customer is in violation of any term or condition of the Terms of Service or any related agreements, Authorized User Policy, or the customer’s use of the services to disrupt or, in InMotion Hosting’s sole and absolute discretion, could cause disruption of InMotion Hosting’s business operations.

Refund Policy

We stand behind our products and service. We guarantee that you will always get reliable hosting, competent support and professional service – or we will issue you a refund. Our industry leading money back guarantee allows you to have peace of mind and to try our services risk-free.

All (6) six month and longer term hosting plans for our Reseller and Reseller VPS Hosting packages are covered by our unmatched 90-day money back guarantee. Subscription cancellations outside of our 90-day money back guarantee for the initial service will be subject to an early termination fee.

Monthly Reseller VPS packages are eligible for a full refund for 30 days.  The setup fee is non-refundable.

If a customer has registered or transferred any domain as part of a “Free Domain Name” promotion in connection with the account, upon cancellation with eligibility for a refund, the customer’s refund will be reduced by the price of the domain of $15.99 per year and a $5.00 administrative fee. Subscriber will retain full ownership and control of any such domain names.

All subscription renewals will be final and no refund is available regardless of the service plan term.

Backup Policy

Because the Services permit Customer to electronically transmit or upload content, Customer shall be fully responsible for uploading all content and supplementing, modifying and updating the Customer Content, including all back-ups.

Company shall not be responsible for any damages to the Customer Content or other damages or any malfunctions or service interruptions caused by any failure of the Customer Content or any aspect of the Customer Content to be compatible with the hardware and software used by Company to provide the Services.

CUSTOMER IS SOLELY RESPONSIBLE FOR MAKING BACK-UP COPIES OF ALL CUSTOMER CONTENT. 

Bandwidth and Disk Usage

Company shall provide Customer with a specified volume of bandwidth, disk space, and other resources. The Services are intended for normal use only. Any activity that results in excessive usage inconsistent with normal usage patterns is strictly prohibited. Customer agrees that such bandwidth and disk usage shall not exceed the amounts set by Company for the Services (the “Agreed Usage”). These allotments are optimized and dedicated towards serving the Customer Content. Customer shall not use any bandwidth and/or disk usage for materials other than the Customer Content. Company will monitor Customer’s bandwidth and disk usage. Company, in its sole discretion, shall have the right to take any corrective action if Customer’s bandwidth or disk usage exceeds the Agreed Usage or other improper storage or usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, removal or deletion of Customer Content and/or other materials or termination of this Agreement, which actions may be taken in Company’s sole and absolute discretion. If Company takes any such corrective action under this section, Customer shall not be entitled to a refund or credit of any fees paid prior to such action. Customer will comply with all applicable laws, rules, and regulations regarding Customer Content.